902-894-8332
Contact

Grand Senses – An Aveda Concept Spa, Salon, & Boutique
At the Holman Grand Hotel
123 Grafton Street, Charlottetown PE

902-894-8332

Hours of Operation

Monday to Friday
9am to 9pm

Saturday
9am to 5:30pm

Sunday
closed

Useful Info

Spa Reservation/Cancellation Policy

Please keep in mind that the treatment times are reserved especially for you.  A credit card guarantee is required for bookings more than 1 hour & group bookings.  No shows will be charged in full.  There is a 50% charge for any changes or cancellations to appointments with less than 4 hours notice.  For groups of 4 or more, 48 hours is required. As a courtesy to our guests, late arrivals will only receive the remaining available appointment time.

Arrival Time

To relax and enjoy your treatment, we ask that you arrive 15 minutes prior to your treatment time.  Treatment time includes consultation time.

Will I Be Comfortable?

Please communicate your wishes openly whether it’s massage pressure, room temperature, or music level, we will make adjustments to suit you.  When receiving body treatments disrobe to the level of your comfort. Our therapists are trained to drape a sheet or towel over your body in a discrete manner so that you are always covered.

Gratuity

Gratuities are always left to the discretion of our guests.  It is customary to provide a 15% gratuity for salon and spa services.

Mission Statement

“Our mission at Aveda is to care for the world we live in, from the products we make to the ways in which we give back to society.  At Aveda, we strive to set an example for environmental leadership and responsibility, not just in the world of beauty, but around the world.”  – Horst Rechelbacher, Founder

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